Repairs & Returns
Spares & Repairs
If your dog has chewed your handle or you flew into a cactus, don’t worry we are here to help. We carry a full range of spare parts and we’re wizards at fixing things. Just send us the kite, we will give it a full service and you’ll be back flying in no time.
It wont cost you an arm and a leg but there may be a small fee. The most important thing for us is that the kite stays in your hands and out of landfill.
Returns
If for any reason you are not completely satisfied with your kite, we offer a 30 day money-back guarantee from the time you receive your kite.
Please email us at hello@loftykites.com within that time so that we can resolve any issues.
